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Founder and president John Williams literally wrote the book on brand standards for leading companies like Hewlett-Packard and Mitsubishi. An entrepreneur and former owner of many successful small businesses himself, John has served as Entrepreneur.com’s branding columnist for over 5 years. Below are some of John’s published articles:
Rules Logo Design
8 Misconceptions
ASAP Branding-1
ASAP Branding-2
ASAP Branding-3
Biz Card Blunders
Biz Card ABC's
Brand Extensions
Brand Aid
Branding Trends
Brand Platform
Build a Personal Brand
Build Your Brand
Conveying Quality
Copy for Skimmers
Creating Sales Tools
Customer Stories-1
Customer Stories-2
Customer Stories-3
DIY Nightmares
DIY Nightmares
Identity vs Image
Image Art
JPG & EPS files
Lemmings vs Leaders
Little Things
Logos in Branding
Look Big Sell Big
Memorable Logos
Naming Your Biz
Niche Branding
Personal Branding
Professional branding
Protect Your Brand
Rebranding Makeover
The Art of Rebranding
Science of Logos
The Ties That Bind
True Colors
Walk the Line
Website Branding
Website Logos
10 Cheap Ways to Build Your Brand

It seems that many small businesses are good at pursuing a relationship with customers, but they aren’t as active at nurturing it. This is unfortunate for two reasons. First, nurturing a relationship allows you to reinforce your brand and increase brand loyalty. This, in turn, helps you weather the storms of increasing competition. (Your competitor may drop its price, but your customers will remain loyal to you.) Furthermore, small businesses, due to their size and flexibility, are in a better position than large ones to leverage customer relationships. When it comes to this aspect of brand-building, small businesses actually enjoy a “leg-up” over large competitors.>

Many entrepreneurs assume branding is expensive. But reinforcing your brand, and thus increasing customer loyalty, doesn’t need to cost a lot. Here are 10 easy, inexpensive ways you can boost your brand:
  1. Create an affiliate program. A good affiliate network allows you to grow your e-business efficiently and affordably, channeling additional traffic to your site without the expense of pay-per-click advertising. Provide your affiliates with links and ads that carry your branding message.

  2. Start or contribute to a blog. Look for a highly trafficked and searched blog in your industry, then write and post relevant articles about your business. Let your personality shine through in the tone of your writing.

  3. Print your logo on labels or stickers and place them on all communication with customers. Stickers appeal to our tactile nature and add interest to just about anything. They don’t need to be fancy, but they should feature your logo and corporate color(s).

  4. Attach your tagline to your email signature. If you don’t already have a tagline or motto that communicates a key difference between you and your competition, create one. Consider trademarking it.

  5. Print your logo on an inexpensive premium like a hat or golf ball – the more memorable the item, the better. Distribute your premium on every sales call, to customers, prospects and even suppliers. Buy in bulk to reduce costs.

  6. Start an email newsletter for your customers and prospects. Include your own articles as well as links to other pieces that are relevant to your industry. This is a great way to keep your brand in front of customers and prospects regularly.

  7. Offer your expertise to local or industry media publications that are read by your target customers. Make yourself available as a source for upcoming stories related to your business. Or, write an article and pitch it to target publications.

  8. Visit your clients around holidays (or minor holidays like Groundhog’s Day), leaving them a holiday-themed surprise with your logo on it. Use the stickers you print (see #3 above) to customize the treats you choose. This one takes some creativity, but a little candy can go a surprisingly long way.

  9. Follow up with customers to thank them for their business and/or get feedback on your product and/or service. Call, email or visit current customers as often as time permits.

  10. Ensure that all your promotional materials match one another graphically. At the very least, your business cards, stationery, signage, packaging, brochures, and website should all feature your name, logo and tagline consistently.
At its core, branding is about building trust with your target audience. This takes time and consistency – but not a huge advertising budget. Happy branding!

Fortune 500 Clients
Our clients come from a variety of industries, including technology, energy, communications, biotechnology, real estate, industrial & manufacturing, retail and education. We have hundreds of successful projects to our credit. See samples below:

Brand management, print collateral, creative development

Brand management, advertising campaigns, print collateral, specialized sales literature, brand identity development

Brand standards creation, advertising campaigns, print collateral, specialized sales literature, brand identity development

Brand standards creation, advertising campaigns, print collateral, direct mail campaigns, brand identity development
Additional Fortune 500 Clients